Effective Date: 19/09/2025
Sodashi Pty Ltd (“Sodashi”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs), the European Union General Data Protection Regulation (GDPR), and other applicable international privacy laws.
1. Information We Collect
We collect personal information necessary to provide our products and services, including:
- Contact details (name, email, phone number, address)
- Account information
- Payment details (processed securely via third-party gateways)
- Browsing data (IP address, browser type, referring site, pages visited)
- Cookies and tracking technologies
- Voluntary survey responses and feedback
2. Legal Basis for Processing
We process personal data based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
3. Consent and Age of Consent
By providing personal information, you consent to its collection and use for the stated purposes. You may withdraw consent at any time via unsubscribe links or by contacting us.
Users must be at least 18 years old (or the age of majority in their jurisdiction) to use our services. Parental consent is required for minors.
4. Use of Information
We use your information to:
- Fulfill orders and provide services
- Manage accounts and billing
- Communicate promotions and updates
- Improve our products and services
5. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. Criteria for retention include legal obligations, business needs, and user preferences.
6. Disclosure to Third Parties
We may share personal information with:
- Payment processors (e.g., PayPal, AfterPay, Westpac)
- Service providers under contractual obligations
- Legal authorities when required by law
We ensure third parties comply with applicable privacy laws.
7. International Data Transfers
If personal data is transferred outside Australia or the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to maintain data protection standards.
8. Cookies and Tracking
We use cookies to enhance user experience, analyze site usage, and deliver personalized content. Users can manage cookie preferences via browser settings. For more details, refer to our Cookies Policy.
9. Data Security
We implement industry-standard security measures including SSL encryption, secure storage, and access controls. Only authorized personnel may access personal data.
10. Privacy Breach Notification
In the event of a privacy breach, affected individuals will be notified within 72 hours if the breach poses a high risk. Under Australian law, notification is required if the breach is likely to result in serious harm.
11. Your Rights
You have the right to:
- Access and correct your data
- Request deletion
- Object to processing
- Receive data in a portable format
- Lodge complaints with relevant authorities (e.g., OAIC, EU supervisory bodies)
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the effective date. Continued use of our services indicates acceptance of the updated policy.
13. Contact Information
For questions or concerns, contact:
Sodashi Pty Ltd
126 Stirling Hwy, North Fremantle WA 6159
Email: enquiries@sodashi.com
Phone: +61 8 9336 6837